INTRODUCTION
Welcome to Barnetcut! You know us as BARNETCUT, but our legal name is Ancientmoz Ltd, a British Limited Company, and Registration Number: 10683124, registered in England and Wales. VAT No 319 3027 19 and trades under a trademark of (“Barnetcut”, “we”, or “us”) and we are committed to protecting the privacy of all users of our website www.barnetcut.com and Barnetcut Mobile Applications, we values your privacy. This Privacy Policy (or “Policy”) explains how we collect, use, share and protect information about our users, members or “you” and independent third party providers of grooming, beauticians, stylist and/or haircut services, who we refer to as Third Party providers or stylists.
This policy applies to information we collect about you when you use our mobile applications (Barnetcut App), websites, and other online products and services (collectively, the “Services” or “Barnetcut Services”), including the Barnetcut Mobile Application and on our website at www.barnetcut.com (the “Barnetcut Website,”), which is discussed below in “Collection of Information”, and through other interactions and communications you have with us.
This Policy is incorporated by reference into our Terms of Use www.barnetcut.comDefined terms which are used in this Policy and not defined herein are defined in our Terms of Use.
By downloading and using or accessing the Barnetcut mobile app and/or registering with us, you agree to this privacy policy. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use the BARNETCUT Services. This Policy may change from time to time. Your continued use of the BARNETCUT Services after we make changes is deemed to be acceptance of those changes, so please check this policy periodically for updates. The use of the term “including” in this Policy means “including, but not limited to”.
If you have any queries or requests concerning this privacy policy or how we handle your data more generally, you can get in touch with us, and to ask questions or comment about this Privacy Policy and our privacy practices; please contact us at: help@barnetcut.com.
Information you provide to us, we collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us (collectively, “Personal Information”). This information may include: name, email, phone number, postal address, location, profile picture, payment method, items and services requested, service delivery and related delivery notes, other information personal information which could reasonably be used to identify you personally which you choose to provide such as loyalty scheme details where applicable, and payment. We may also collect Personal Information about Stylists/Providers through certain background checks we perform relating to our Third Party Providers/Stylists.
When you use our Services, we also collect information about you in the following general categories:
The technologies we use for automatic information collection may include:
You may opt out of receiving promotional messages from us by following the instructions in those messages. You can also opt-out by logging into the Services and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to help@barnetcut.com.
If you withdraw from using our services, we may still send you non-promotional communications, such as those about your account, about Services you have requested, or our ongoing business relations.
The following are further specific ways for you to opt out of specified advertising and promotional communications:
The United Kingdom’s privacy rights
Under The United Kingdom law, The United Kingdom residents may opt-out of BARNETCUT’s disclosure of Personal Information to third parties for their direct marketing purposes. As discussed above under “Your Choices”, you may choose to opt-out of the sharing of your personal information with third parties for marketing purposes at any time by emailing us at help@barnetcut.com.
When you choose to opt-out, we are not prohibited from making disclosures made for non-marketing purposes.
BARNETCUT uses information that we collect about you or that you provide to us, including any Personal Information, to:
The usage information we collect helps us to improve the BARNETCUT Services and to deliver a better and more personalised experience by enabling us, among other things, to:
We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please email us at help@barnetcut.com
We will not retain your information for any longer than we think is necessary. Information that we collect will be retained for as long as needed to fulfil the purposes outlined in the Use of Your Information section above, in line with our legitimate interest or for a period specifically required by applicable regulations or laws, such as retaining the information for regulatory reporting purposes.
When determining the relevant retention periods, we will take into account factors including:
Otherwise, we securely erase your information where we no longer require your information for the purposes collected.
The BARNETCUT Services are not intended for, and not available to, persons under 18 years of age. We do not collect any information from anyone under 18 years of age. If you are under the age of 18, you are not authorised to use our platform for Services. If we learn we have collected or received personal information from persons under 18, we will delete that information.
This Policy does not apply to information that you provide to, or is collected by, any third party whether through or in connection with your use of the BRANETCUT Services or otherwise, including information Users and Professionals may exchange between each other. Third parties may have their own privacy policies, which we encourage you to inquire about before providing information to them. You agree and acknowledge that BARNETCUT has no duty or responsibility to maintain and safeguard any information you may provide to or is collected by any third party whether through or in connection with your use of the BARNETCUT Services or otherwise.
When you use the BARNETCUT Services, certain third parties may use automatic information collection technologies to collection information about you and your device. These third parties may include:
Through our Services, we may disclose aggregated information about our Members and Stylists, and information that does not identify any individual or device, without restriction to third parties to use for industry analysis or demographic profiling, to deliver targeted advertising or marketing about other products or services to you, or for other business purposes. In addition, we may disclose Personal Information that we collect or you provide:
The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the data you provide to or share through them.
We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our Services, as well as when you visit other online sites and services. For more information about these technologies and service providers, please refer to our Cookie Policy is cussed above.
Our company make every effort to provide you with choices regarding the Personal Information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of your information.
You can review and change your Personal Information by logging into the BARNETCUT App or BARNETCUT Website and visiting your account profile page. You may also send us an email at help@barnetcut.com to request access to, correct or delete any personal information that you have provided to us. We generally cannot delete your Personal Information except by also deleting your user account. Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance, if a person has a standing credit or debt on that person’s account, or if we believe a person has committed fraud or violated our Terms, we may seek to resolve the issue before deleting that person’s information.
We may also seek permission for our Services’ collection and syncing of contact information from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, iOS users can later disable it by changing the contacts settings on your mobile device.
We adopt robust technologies and policies to ensure the personal information we hold about you is suitably protected. We take steps to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. When Users order our services, the information they input is encrypted through SSL encryption. We do not store credit card information on our servers, and we use SSL encryption to protect your credit card information when it is transferred to our third-party payment processor.
Although Users can submit credit card or other payment card information to pay for a service through our platform, BARNETCUT does not receive this information itself. Payment card information is transmitted directly to a third-party payment card processor, through an Internet connection secured by industry-standard Secure Socket Layer (SSL) encryption technology. Payment provider then communicates to BARNETCUT whether your payment has cleared, but does not provide payment card information to BARNETCUT. Privacy policy is available at www.braintreepayments.com.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access the BARNETCUT Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet and mobile platforms generally is not completely secure. Please note that despite our efforts, no security measure is ever perfect or impenetrable, so we cannot guarantee the security of your personal information. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
We request permission for our Services’ collection of precise location from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, you can later disable it by changing the location settings on your mobile device. However, if you block the use of location information the Services may then be inaccessible and will not function properly.
BARNETCUT will comply with individual’s requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law.
Subject to applicable law, you may have a number of rights concerning the data we hold about you. If you wish to exercise any of these rights, please contact us at: help@barnetcut.com . For additional information on your rights see the Information Commissioner’s Office website at https://ico.org.uk/your-data-matters/.
The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this policy.
The right of access. You have the right to obtain access to your information (if we’re processing it). This will enable you, for instance, to check that we’re using your information in accordance with data protection law. If you wish to access the information we hold about you in this way, please get in touch.
The right to rectification. You are entitled to have your information corrected if it is inaccurate or incomplete. You can request that we rectify any errors in information that we hold by contacting us.
The right to erasure. This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of certain of the information that we hold about you by contacting us. This right is not absolute and only applies in certain circumstances.
The right to restrict processing. You have rights to ‘block’ or ‘suppress’ further use of your information in certain circumstances. When processing is restricted, we can still store your information, but will not use it further.
The right to data portability. You have the right to obtain your personal information in an accessible and transferrable format so that you can re-use it for your own purposes across different service providers. This is not an absolute right however and there are exceptions. To learn more please get in touch. The right to lodge a complaint. You have the right to lodge a complaint about the way we handle or process your information with a competent data protection authority.
The right to withdraw consent. If you have given your consent to anything we do with your information (i.e. if we rely on consent as a legal basis for processing certain information), you have the right to withdraw that consent at any time. You can do this by contacting us (see Contact Details). Withdrawing consent will not, however, make unlawful our use of your information before you withdraw consent.
The right to object to processing. You have the right to object to certain types of processing, including processing for direct marketing and profiling. You can object by changing your marketing preferences, disabling cookies as set out in the Cookies and Marketing sections above or by getting in touch. You also have the right not to be subject to a decision based solely on automated processing, such as in connection with our fraud checks. You can exercise this right by contesting the fraud decision made against you.
We update this Privacy Policy from time to time, so remember to check back in, in case anything has changed and, where appropriate, we may notify you of the changes for example by email or push notification. If we change this Privacy Policy, we will post those changes on this page and update the Privacy Policy modification date above.
If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO) using the following details:
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Website: www.ico.org.uk
